A-Ballet Online Store Policy

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1. General Policies

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• Eligibility: To make purchases, customers must be at least 18 years old or have the permission of a parent or guardian.

• Account Registration: Creating an account is optional but provides benefits like order tracking and faster checkout. Customers must provide accurate and complete information during registration.

• Order Confirmation: After placing an order, customers will receive a confirmation email with the order details. It is the customer's responsibility to verify that all information is correct.

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2. Product Information

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• Accuracy: We strive to provide accurate descriptions, images, and pricing for all products. However, errors may occur, and we reserve the right to correct them.

• Availability: Product availability is subject to change without notice. We will notify customers as soon as possible if an item is out of stock or if there are any delays in fulfilling the order.

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3. Pricing and Payment

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• Currency: All prices are listed in [Currency] and are subject to change without notice.

• Payment Methods: We accept major credit cards, debit cards, and other payment methods as specified at checkout.

• Taxes and Fees: Prices do not include applicable taxes and shipping fees. These will be calculated and added at checkout.

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4. Shipping and Delivery

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• Shipping Methods: We offer various shipping options. The available methods and costs will be displayed at checkout.

• Delivery Times: Estimated delivery times are provided at checkout. Actual delivery times may vary due to factors beyond our control.

• Tracking: Customers will receive a tracking number once their order has shipped.

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5. Returns and Exchanges

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• Eligibility: Items must be returned within 30 days of receipt in their original condition and packaging. Some items, such as final sale items, may not be eligible for return.

• Process: To initiate a return or exchange, customers must contact our customer service team for instructions.

• Refunds: Refunds will be processed using the original payment method within [number] days of receiving the returned item.

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6. Customer Service

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• Contact: Customers can reach our support team via email at [aliyaartcompany@gmail.com] during business hours.

• Inquiries: We aim to respond to all customer inquiries within 30 business days.

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7. Privacy and Security

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• Data Protection: We are committed to protecting customer privacy. Personal information is collected, used, and stored in accordance with our Privacy Policy.

• Security: We use industry-standard security measures to protect your personal and payment information.

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8. Intellectual Property

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• Ownership: All content on the a-ballet website, including text, images, and logos, is the property of a-ballet and is protected by intellectual property laws.

• Use: Customers may not use, reproduce, or distribute any content from the website without prior written permission from a-ballet.

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9. Limitation of Liability

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• Disclaimer: a-ballet is not responsible for any direct, indirect, incidental, or consequential damages arising from the use of our products or website.

• Warranty: Except as expressly stated, we make no warranties or representations regarding the products sold on our site.

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10. Changes to Policy

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• Modifications: We reserve the right to modify this policy at any time. Changes will be effective immediately upon posting on our website.

• Notification: Customers are encouraged to review this policy periodically to stay informed about any updates.

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By making a purchase on a-ballet, customers agree to adhere to these policies. Thank you for shopping with us and supporting the performing arts.

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